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Showing posts with the label opinion

Build Customer Loyalty into your Application

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  When designing and building a software solution, you must always keep your users in mind.  These may seem like minor details or not worth the coding effort but saving your users time, money and even their business can go a long way to building customer loyalty.   Here are a couple real-life little UX and system changes that had a huge impact on a user or even a company. "Could I just hit enter" This question came from a user of a sales ordering software application.  At the top of the Orders screen, there was a text box where the user would enter a sales order number.  They then would tab or use the mouse to click a lookup / find button.   As a team, we thought the UX was very cool, just 2 steps to look or find an order.  We had a session with the user to show off our new UI, with all the bells and whistles.  They were very polite and liked what we showed. At the end, we asked a simple question, "What do you think?".  She said it was nice, but would it be possible

Do you work for a Software Company or a Company that Sells Software?

You may be asking yourself, what’s the difference, plenty.  If you are a developer who only codes because it is your job and you make a good living, which there is no problem with that, you may not enjoy working for a software company. Both companies need those types of developers.  But if you align yourself as a software engineer, who likes solving problems and is passionate about the profession of Software development, then you want to work for a Software company.  A company that makes and sells software is usually founded by a domain expert who wrote or had a friend write an application he needed, and they started reselling it.  A software company has usually evolved from a company that sells software but learned that the value they are providing to their customers is a high-quality system and high-quality customer support that improves the user’s lives.   My goal is not to state that one type of company is better or worse than the other, my goal is to make you aware to see what